Conversational Commerce and the Rise of the Chatbot
There is a kind of heady optimism from financial institutions that are exploring chatbot technology, and although it is tempered by concerns over privacy and security, most still believe that chatbots will play a major role in the years ahead. Inside this white paper:
- Have a plan for conversational commerce in your omnichannel strategy
- Identify how chatbots will help you
- Prepare for integration
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