Advances in technology, especially in the mobile space, have drawn new players to financial services, ranging from nimble, innovative fintech firms to giant technology companies. The current demand is for convenient, secure and automated omnichannel services to make banking easier and faster for consumers. Inside this whitepaper is an exploration of the four pillars of digital banking and how credit unions best utilize them:
- Mobile
- Online
- Omnichannel lending
- Account opening